Olympus IV

Olymp IV, located at 21 Jana Kasprowicza Street in Kołobrzeg, is a facility that impresses at first glance with its modern design and large scale. As one of the newer Hoteles (hotels) in the spa area of the city, it attracts guests with the promise of a comfortable stay near the sea. However, as an analysis of guest reviews and experiences shows, a stay at this four-star property is a mosaic of both very positive impressions and significant shortcomings that potential clients should consider when planning their Hospedaje (accommodation).

Habitaciones (rooms) and comfort of stay: Space vs. acoustics

One of the most frequently praised aspects of the Olymp IV is the standard of its rooms. Guests unanimously note that the Habitaciones (rooms) are spacious, clean, and functionally furnished. Comfortable beds, modern bathrooms, and balconies provide a solid foundation for a successful stay. The standard of amenities, including a kettle and refrigerator, meets expectations for a property of this class. The attention to cleanliness is also frequently cited as a major advantage. Many guests appreciate the modern, though some consider it a bit austere, interior design.

Unfortunately, this comfort is often hampered by a significant design flaw – very thin walls. Numerous reviews point to insufficient sound insulation. Guests complain that neighbors' conversations, toilet sounds, and even snoring can be heard in the rooms, which can be a serious inconvenience for those with sensitive sleep. Another major drawback, particularly noticeable during the summer season, is the lack of air conditioning in the rooms. On hot days, this can significantly reduce the comfort of your stay, which is surprising for a four-star hotel.

Gastronomy: Tasty breakfasts and a lack of satisfaction at dinner time

The dining options at Olymp IV receive mixed reviews. Breakfast is definitely the highlight. Served as a lavish buffet, it offers a wide selection of fresh and tasty products, including hot dishes prepared live. Guests praise the variety, which allows everyone to find something to their liking. The elegant dining room, connected to the lobby bar and conservatory, creates a pleasant setting for dining.

However, problems arise in the context of dinner and the restaurant's overall policy. Firstly, the dining hours are quite limited – dinner ends at 7:30 PM, which doesn't offer guests much flexibility. Secondly, the vegetarian menu is very limited, and the staff isn't always helpful in this regard. Requests for meatless dishes were sometimes dismissed with the response: "Choose something from what's available." Another complaint is the chaos and crowdedness of the restaurant during peak hours, a natural consequence of the large number of guests. Some guests also commented on the waiters' attitude, who didn't always clear plates promptly and appeared disinterested.

"Nostalgia" Cafe – The jewel in the crown of the facility

One place at Olymp IV deserves unconditional and unanimous praise – the "Nostalgia" café, located on the 11th floor. It's truly unique, offering panoramic views of the sea and Kołobrzeg. Guests rave not only about the views but also about the atmosphere, delicious desserts, and the organized dance evenings. For many, this is their favorite spot in the entire hotel, perfect for relaxing and admiring the sunset. This is definitely one of the strongest arguments for choosing this particular resort .

Wellness & SPA Zone: A promise of relaxation with caveats

The pool complex, which includes a swimming pool, jacuzzi, and saunas, is one of the key features of the resort, attracting guests seeking relaxation. Unfortunately, it's this area that generates the most recurring complaints. The main and most frequently cited issue is the low water temperature in the pool and jacuzzi. Guests, especially those arriving in the colder months, expect to bask in the sun, but find the water simply too cold for many. This means the jacuzzi is constantly crowded, while the large pool is often empty.

Another disappointment is the early closing time of the wellness area – as early as 8:00 PM. This makes it impossible to relax in the evening after a long day of sightseeing. Furthermore, practices such as charging an extra fee (approximately 30 PLN) for bathrobe rental and the lack of free pool towels are perceived as incompatible with the standard of four-star Alojamiento (accommodation) and indicate a certain level of cost-cutting.

Service and additional amenities

Opinions about the staff vary widely, suggesting a lack of consistent service standards. Some guests praise the reception staff for their courtesy, smiles, and willingness to help. Others, however, describe their experiences with the staff as negative, citing a lack of friendliness and professionalism. This discrepancy suggests that service quality may vary by shift or individual.

Families with children may find their stay less than ideal. The playroom is described as small, and the available toys, such as building blocks, are often missing or broken. There was also no dedicated children's menu, making it difficult for parents to create a suitable meal for their children. The property offers various types of Apartamentos vacacionales (vacation apartments), but the family facilities require further refinement.

Summary: Strengths and Weaknesses of Olymp IV

By analyzing all available information, we can create an objective picture of what guests can expect from Olymp IV. It's a place with great potential, but it's not without its flaws.

• Advantages:
  • A modern and well-maintained building in an excellent location, close to the beach and promenade.
  • Spacious, clean and well-equipped Habitaciones (rooms) with comfortable beds and balconies.
  • Very good, varied breakfast buffet.
  • A unique café on the 11th floor with an amazing view of the sea.
  • Underground parking available.
• Defects:
  • Low sound insulation of rooms (thin walls).
  • Water in the pool and jacuzzi too cold – a recurring complaint from many guests.
  • No air conditioning in the rooms.
  • Limited opening hours of the restaurant and wellness area.
  • Additional charges for basic amenities (e.g. bathrobes) not appropriate for a 4-star hotel.
  • Poor offer for vegetarians and families with children.
  • Inconsistent level of customer service – ranging from very nice to unprofessional.
  • Crowded restaurant and pool during peak hours.

Olymp IV is a hotel that can guarantee a successful stay, provided guests are aware of its specifics. Those who value modern design, spacious Departamento (apartments), and proximity to the sea, as well as those planning to spend time in the panoramic café, will be satisfied. However, those who prioritize a warm pool, quiet rooms, flexible meal times, or a high, consistent standard of service may be disappointed. This is a hotel of contrasts, where modernity and a great location collide with operational issues and cost-cutting that cast a shadow over its four-star rating.