Every Sky Apartments

Every Sky is a vacation rental management company in Karpacz, offering properties in various locations, including Myśliwska, Karkonoska, and Emilii Plater Streets. Browsing their website and professional photographs, potential clients see the promise of modern, well-appointed accommodations , perfect for a mountain getaway. These images often depict stylish interiors, fully equipped kitchenettes, and aesthetically pleasing finishes, creating the image of a company committed to maintaining high standards in its rooms .

Promise vs. Reality: Guest Experience Analysis

Unfortunately, the picture emerging from the testimonials of guests who have used Every Sky's services is diametrically opposed to the marketing image. The low Google rating, based on the experiences of many customers, suggests systemic problems that persist across locations. While a few positive reviews can be found, the overwhelming majority of reviews indicate profound disappointment with the level of service, coupled with the often high price.

Critical Issue: Cleanliness and Technical Condition

One of the most frequently raised complaints is the cleanliness of the apartments . Guests report ubiquitous dust, dirty floors and shelves, and even debris left behind by previous tenants. There are reports of dirt and trash being found under baseboards, and bathrooms emitting an unpleasant odor that was impossible to remove throughout their stay. Even in apartments described as "freshly renovated," customers have expressed concerns about the quality of cleaning. Technical condition is also a problem; numerous defects, such as leaking washing machines, damaged furniture, and broken blinds, seem to be commonplace. These shortcomings turn supposedly comfortable villas and apartments into a source of frustration.

Customer Service: A Wall of Indifference

A second, equally serious problem is the quality of customer service. Reports indicate that contact with staff is extremely difficult, and in crisis situations, practically impossible. One case described a family with small children arriving in the middle of winter to an unheated apartment with an interior temperature of 13 degrees Celsius. Despite repeated attempts to contact them by phone, email, and social media, the company failed to respond. Only the next day, after another intervention, did an office employee downplay the problem, and the person dispatched to the scene stated that such situations were "normal."

Guests complain about the staff's attitude, describing it as rude, unprofessional, and lacking empathy. Reported issues are ignored, and attempts to assert their rights, for example by filing complaints demanding reimbursement for gross breach of contract, go unanswered. This attitude creates an image of a company that disrespects its customers and leaves them to fend for themselves, which is unacceptable in the hospitality industry.

What speaks in favor?

Amidst the numerous negative reviews, there's one consistent positive. Guests, even the most disappointed, often admit that the location of the accommodations is their only advantage. The proximity to hiking trails and the center of Karpacz is a definite advantage for those planning an active holiday. However, for many tourists seeking comfortable accommodation , location alone can't compensate for fundamental deficiencies in cleanliness, technical condition, and customer service.

Summary: Is it worth the risk?

Analyzing the available information, one can conclude that choosing an apartment from Every Sky in Karpacz involves significant risk. Potential customers face a difficult choice: on the one hand, they are tempted by professional photos and attractive locations, but on the other, they are faced with an overwhelming number of negative experiences from other guests. Issues with cleanliness, numerous defects, and, most importantly, unreachable and unhelpful customer service are a serious warning sign.

Anyone considering booking one of this company's properties—whether an apartment , guesthouse , or other type of accommodation—should carefully weigh the potential benefits and risks. The often-unaffordable price, when compared to the reality described by guests, can lead to profound disappointment and a ruined vacation. Before deciding on this particular resort , it's worth asking yourself whether the beautiful view from the window is worth the potential problems that, as others' experiences show, can leave you to fend for yourself.