Room24

Room24, located at 2 Startowa Street in Gdańsk's Zaspa district, is a great option for travelers looking for budget-friendly accommodation . It's not a traditional hotel or guesthouse with a 24-hour reception and full-service amenities. Instead, it offers a range of self-contained rooms for rent within a larger, residential building. This business model, somewhat reminiscent of hostels or private vacation apartments , has its distinct advantages, but also significant drawbacks that potential guests should carefully consider before booking. The average rating of 3.8 out of 5 stars, based on dozens of reviews, suggests that customer experiences vary widely and largely depend on individual expectations.

Room24's advantages: What attracts guests?

The main and most frequently highlighted advantage of Room24's offer is its competitive pricing. For many tourists, especially those on a tight budget, the ability to find affordable accommodation in a large city like Gdańsk is a decisive factor. This option allows you to save money that can be spent on sightseeing and other attractions. However, it's important to remember that a low price often comes with some compromises in terms of comfort and amenities.

Another significant advantage is the location. The property is located in a well-connected part of Gdańsk. Proximity to public transport, including the Gdańsk Zaspa SKM station, allows for efficient access to almost every corner of the Tricity area – from the historic Main Town, through the business centers, and even Sopot. Furthermore, for those who enjoy swimming, the relatively short distance to the beach in Brzeźno is a plus, reaching it in about half an hour on foot. This location makes it a good base for both those looking for intensive sightseeing and those who want to combine a city break with a relaxing break by the Baltic Sea. Services, such as a Żabka grocery store, are also located nearby, enhancing the daily convenience of the building.

The self-check-in system is also worth appreciating. Guests receive a door code, eliminating the need to schedule a specific time to collect keys and allowing for great flexibility, especially in the event of late arrivals. This solution, increasingly popular in vacation rentals, is valued for its convenience and sense of independence. Basic room amenities include clean linens, towels, and an electric kettle, the bare minimum necessary for proper functioning.

The Dark Side of Room24: What Do Customers Complain About?

Unfortunately, the list of potential problems and inconveniences cited by past guests is much longer and touches on fundamental aspects of a comfortable hospedaje . One of the most common complaints is the poor quality and condition of the rooms offered. Guests point out that the term "superior apartment" in the offer can be misleading, as it is actually simply a small room . Customers expecting a spacious apartment may have been disappointed.

Bathrooms seem to be particularly problematic. Many reviews mention their minuscule size, which hinders comfortable use. For example, the toilet is placed so close to the sink or cabinet that it becomes uncomfortable. Other reported problems include makeshift solutions, such as a plastic shower curtain peeling from the wall instead of a solid enclosure. The most serious complaint, which should raise red flags for any potential customer, is the mention of mold and mildew on the bathroom grout lines and window blinds. This isn't just a matter of aesthetics, but above all, health and hygiene.

List of most frequently reported problems:

• Noise: Thin walls make it easy to hear conversations, even the sounds of neighbors using their bathrooms. Slamming front doors can also be bothersome. Adding to this is the noise from outside – garbage trucks can be heard from the early morning hours, and the conversations of passersby in the evenings.
• Lack of basic amenities: A major drawback, especially for longer stays, is the complete lack of access to a kitchen or even a kitchenette. Guests also note the lack of a refrigerator, which makes food storage impossible.
• Poor amenities: The mattresses in the beds are described as extremely soft, which for many people means a sleepless night. Wi-Fi issues (weak or nonexistent signal on the upper floors), a broken TV (in one case propped up with a book, indicating neglect), and the lack of an iron are other details that contribute to the overall negative impression.
• Cleanliness and Maintenance: In addition to the mold, guests complained about dust, cobwebs, and a general lack of attention to detail. Some also reported an unpleasant smell of cigarette smoke in the rooms , despite the property being advertised as non-smoking. In one case, a stay was disrupted by unexpected facade renovations, which resulted in scaffolding outside the window, preventing it from opening.
• Heating Issues: One guest mentioned that the room was extremely cold during the winter, despite the radiators being set to maximum.

Who is this alojamiento for?

By weighing all the pros and cons, you can create a profile of the ideal Room24 customer. This is certainly not a resort or luxury resort . This accommodation is aimed at those for whom price is the absolute priority, with comfort and amenities taking a back seat. It's a suitable choice for undemanding young tourists or solo travelers who simply need a place to stay overnight and spend most of their time exploring the city anyway. If you're simply looking for a bed in a good location and are willing to overlook noise, a small bathroom, and a lack of a refrigerator, this accommodation may meet your basic needs.

However, this property is definitely not suitable for families with children, business travelers who need reliable internet and peace and quiet for work, or anyone who values high standards of hygiene, peace, and a comfortable stay. It's also not a posada or hostería , where you can count on hospitality and helpful staff. It's more of an impersonal short-term rental service operating on a "you get what you pay for" basis. Potential guests must decide for themselves whether saving several dozen złoty is worth the risk associated with the numerous inconveniences documented in reviews.